Frequently Asked Questions
Q1
What's the difference between you and other suppliers?
We provide a one-stop solution, from the main product to a complete series of accessories, saving your procurement time. Equipped with a professional 3D modeling team, we design tailored layout proposals matching your exact operational demands. Once an order is confirmed, timely production updates are provided, alongside complete support for on-site visits and video inspections. Furthermore, we optimize logistics plans to reduce freight costs.
Q2
What is your typical delivery time?
In general, production completes within 15 days. Lead times may vary slightly depending on overall order quantity, customized engineering requirements, and specific shelving structural design.
Q3
Can the pallet racks be customized for unique warehouse dimensions?
Yes, dimensions including height, beam span, layer depth, and overall structural configurations are fully customizable to optimize your specific floor plan and operational storage capacity.
Q4
What is the standard loading capacity per layer?
Standard loading capacity ranges between 1000kg and 3000kg per layer. Heavy-duty custom configurations can be tailored for specialized industrial load requirements.
Q5
What surface finish and color options are available?
All upright frames and beams receive an industrial powder-coating surface treatment for corrosion resistance, standardly supplied in Blue, Grey White, or Orange, with custom RAL color matching available.
Q6
How are the rack components packaged for international transit?
Components are securely wrapped with protective bubble sheets and packaged in robust cartons, banded for reliable container shipment and freight safety.